Use of this Website

The contents of these pages are the copyright of Equiwell Inc. Reproduction of part or all of the contents in any form is prohibited other than with the written permission of Equiwell Inc.

In particular, no part of the Equiwell web pages may be distributed or copied for any commercial purpose, or incorporated in any other work or publication, whether in hard copy or electronic or any other form. No part of the Equiwell web pages may be reproduced or transmitted to, or stored in, any other website or other form of electronic retrieval system.

We reserve the right to withdraw the website, any information contained in the website, and any goods offered for sale on the website, at any time. If you access our website from outside the Finland you are responsible for compliance with local laws where they are applicable.

We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of the website by you or any user of your computer equipment, whether authorised by you or not, or any misuse of the website or your Equiwell account information by any other user (except to the extent that such misuse arises from unlawful disclosure of your account information by Equiwell to third parties).

You must be 18 years or older to use the website and purchase goods offered for sale on the website.

Privacy Policy

Data protection provisions

Equiwell attaches much value to the protection of your personal data and creates, processes and uses your personal data exclusively in accordance with the principles referred to below and whilst obeying the applicable data protection laws.

Your personal data

Personal data includes all information that relates to a particular or identifiable person. This includes among other things your name, your telephone number as well as your postal address and email address. Your data will be collected and stored in the European Economic Area (EEA).

Your data is created for the process referred to below

Equiwell creates processes and uses your personal data only in connection with the institution and the management of a customer account as well as for the provision of the services offered in connection with the customer account. Other than that Equiwell creates, processes and uses your personal data only in so far as you have given your permission for that.

We use the information with regard to your person as follows:

  • In order to make sure that the contents of the websites are represented in the way that is most effective for you and your computer
  • In order to provide you with information, products and services that you have either asked us to provide you with or in respect of which we believe that they might be of interest to you, in so far as you have declared to agree to being contacted for such purposes
  • In order to fulfil our obligations in connection with agreements that have been created between you and us
  • In order to draw your attention to changes in our service provision portfolio, in so far as you have declared to agree to being contacted for such purposes

Protection of your data

In order to protect your personal data we always use the most up-to-date security technologies, in particular the Secure Socket Layer (SSL) Technology.

Your Equiwell customer account

On our website you are offered an opportunity to create a personal customer account for the Online Store. You can use your customer account to store your personal information and you can use that information to make shopping in the Online Store easy and convenient. In addition Equiwell offers you a particular convenience function, like for instance an overview of your purchasing history.

The customer account is managed by Equiwell. To set up your personal customer account Equiwell needs your forename and surname, your email address as well as a password to be chosen by you. The email address you give us will at the same time serve as log-in ID for the customer account.

In the personal area of your customer account you can at any time update your personal data.

Data protection description

 

Registrar
Contact person on register related matters
Register name

Customer register

Purpose of personal data processing

Customer register is used for Equiwell customer relationship management as mandated by GDPR (General Data Protection Regulation) article 8. 

Register data content

Customer register contains customer name (first- and lastname) and contact information (postal address, email-address and telephone number) for natural person. For corporate customer also tax registration number is contained besides company name and address/contact information.

Regular data sources

Customer register information is captured and stored during registration on Equiwell e-Commerce site.

Regular personal data transfer

Equiwell does not transfer its customer information to 3rd parties.

Personal data transfer to outside EU or ETA

Equiwell customer register and any personal data within it is located in Finland.

Principles on protecting access to customer register

Customer information in Equiwell customer register is stored digitally and only customer register super-user has access to information. Access to customer register requires two-factor authentication.

Right of inspection

Every Equiwell registered customer has a right to validate his/her own information in Equiwell customer register. Validation can be performed by login to Equiwell site (equiwell.fi) and by clicking "Contact us" -link. Customer validation request can be provided by using application form shown on the page. Customer information contained in customer regirster will be sent to email-address provided in application form.

Right to demand for rectification

Every Equiwell registered user has a right to rectify his/her customer information in customer register. Registered user can amend his/her customer information by login into Equiwell site (equiwell.fi) and selecting "My account" on upper panel and by clicking "change your information" -link and amending his/her information shown on the pate and saving the changes afterwards.

Other rights related to personal data processing

Equiwell do not use its customer register data for direct marketing or other sales promotion initiatives.


The use of logistics providers and other service providers

For the dispatch of your order Equiwell makes your personal data available to logistics providers, who process these data for the order of Equiwell and in compliance with these data protection provisions as well as the necessary security measures.

Amendments

Equiwell reserves the right to amend these data protection provisions from time to time.

Contact

Questions, remarks and suggestions in respect of these data protection guidelines are always welcome and should be addressed to info@equiwell.biz

Cookies

When you visit the online store Equiwell uses so-called “Cookies”. Cookies are small text files that are deposited in the buffer memory of your browsers. The information contained in the cookies can be used to manage your virtual shopping cart and to store the language you have selected. In addition, the Cookies make it possible to analyse and record your surfing habits in an anonymous way. The data does not contain any information that can be related to individual users.

Most of the cookies we use will be automatically deleted from your hard disc (session cookies) at the end of the browser session. However, there are also cookies that remain with you on the hard disc. When you make repeated visits to our store it is possible to realise, automatically, that you have visited us before and which entries and selections you prefer (long-term cookies).

You can also, at any time, completely switch off the use of cookies in the settings of your browser. In that case we do want to draw your attention to the fact that some areas of our website may no longer work or work properly.

Offer to Purchase

On receipt of your order we will issue a confirmation email to confirm receipt of your order to the email address supplied by you. Our acceptance of your order will take place upon dispatch of the products ordered.

Price and Payment

The price you pay for goods is as shown on our website at the time you order the goods and includes VAT where applicable. However, orders will only be taken if there is no major error in the prices or descriptions shown. A separate Post, Packaging, and Payment (P& P& P) charge may apply to goods and this will be shown on the website. The P&P&P charge shown is for all customers.

We reserve the right to change prices listed on the website without prior notice. We accept payment by Visa, Mastercard and PayPal

Accuracy of Content

Our checking processes are designed to ensure correct prices are published and that the description of the product and its photographic representation is accurate. The colours shown on your monitor may differ to the actual colours of the garments due to technical reasons beyond our control.

Liability

Equiwell confirms that in relation to any goods purchased from the website

  • We have the right to sell the goods to you
  • The goods will correspond with the description given on the website
  • The goods will be of satisfactory quality.

Equiwell excludes all other express or implied terms, conditions, warranties, representations or endorsements with regards to any goods. Equiwell accepts no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on the website.

Equiwell’s total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.

Equiwell will not be responsible for any loss or damages incurred by unauthorised use of your payment card on the website. Equiwell is not responsible for notifying your card issuer or any law enforcement authority in these instances.

The limitations and exclusions in this clause do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in this Agreement shall serve to limit Equiwell’s liability for personal injury or death caused by negligence.

Entire Agreement

The above and other notices elsewhere on the website represent the entire terms and conditions relating to your use of the website to order goods and the supply of goods to you. No additional terms or conditions requested by and communicated in any way by you will form part of the contract whether accepted or not by an employee of Equiwell. No employee of Equiwell can alter the terms and conditions of this contract whether or not they confirm this to you in any way.

Governing Law

This Agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of Finland and EU.

Returns and Refunds policy

Equiwell does not take title to returned items after item has been shipped out from Equiwell as the shipped items are not returnable to sales after sales package has been opened (as per Finland’s Consumer Protection Legislation chapter 6. verse 16). This is to preempt spreading of diseases and infection among horses.

Trade Marks

Equiwell and its logo are trademarks of Equiwell Inc.. Any use of the trade marks is prohibited other than with the express written consent of Equiwell Inc..

Disclaimer

Equiwell Inc. gives no warranties and makes no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in the Equiwell Inc. website and accepts no liability for any loss resulting directly or indirectly from the use of or reliance on any such information.

Equiwell Inc. shall be under no obligation to notify any person of any error in the Equiwell Inc. website.

Equiwell Inc. shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

These terms and conditions do not affect your legal rights.